Comments for IRIS: North Coast Referral Network

Comment on Messaging as part of IRIS?! by Johanna

Johanna — Tue, 07 Jun 2011 22:35:41 +0000

There are several reasons that this would be a good idea, I understand that St Joe’s website has a messaging system, but you cannot transfer files/documents in there that I can see, and that would be a helpful feature. The main reason an internal messaging system would be good for all offices to use is mainly TIME. Instead of trying to call during business hours we can all send message and recieve them when it is convienent for us and we ALL need that! It is also a good way to communicate such things as an office moving or updating a fax number, very good things to keep everyone informed.

Comment on Follow-up on aging referrals by kvinson

kvinson — Thu, 14 Apr 2011 17:47:18 +0000

I like your idea of trying to come up with an idea in IRIS for referral follow-up. You are correct in that right now there isn’t functionality currently that allows for this, but I will bring it to the table and request some sort of batching of site outstanding referral reminders. I will keep you posted on the life of this idea. For now, unfortunately the work falls on the lap of the referring provider:(

Comment on End of day email notification for Scheduling Queue! by Christa

Christa — Wed, 13 Apr 2011 16:28:19 +0000

I appreciate this. Now I don’t have to go through a printed out list everyday. Thank you

Comment on IVR to be discontinued soon! by Johanna

Johanna — Thu, 24 Mar 2011 00:30:16 +0000

I have to say that I still believe that this is a good idea, we are still getting calls from Patient’s that are very confused by these calls, so it is causing more phone calls to our office.
Thanks!

Comment on Follow-up on aging referrals by Johanna

Johanna — Thu, 24 Mar 2011 00:28:03 +0000

Katie,
I am not sure how to go about following up on these un-processsed referrals. I know how to do it the old fashion way of batching them together and faxing the office, but is there a way to do this through IRIS and not waste the time and resources of faxing?
Thank you very much for your time,
Johanna @ Dr. Marshall’s Office

Comment on Welcome Humboldt Open Door Community Health! by katie

katie — Thu, 03 Feb 2011 19:44:22 +0000

Comment on Welcome Eva Teresa Marshall MD! by Johanna M.

Johanna M. — Tue, 15 Jun 2010 23:24:01 +0000

Glad to be a part of IRIS, so far everything is running smoothly. We sent out a mammogram order during training at Noon today and have already heard back from St Joseph Imaging a couple hours later with a scheduled time! That is fantastic turn around time St Joseph, Thank you!

Comment on PRIZE DRAWING LAST CHANCE! by Michelle Collver

Michelle Collver — Tue, 15 Jun 2010 00:09:32 +0000

Never thought I would use IRIS that much…Found out it sure is easier to send sleep study requests!!

Comment on PRIZE DRAWING LAST CHANCE! by Silvia Herrera

Silvia Herrera — Mon, 14 Jun 2010 21:48:41 +0000

Please enter me into the drawing. Silvia Herrera Drs Olkin and Jones

Comment on PRIZE DRAWING LAST CHANCE! by Tammy Terrasas

Tammy Terrasas — Mon, 14 Jun 2010 21:46:58 +0000

I love IRIS!! When patients call and ask about the status of their referral, I can give them the exact time/date the referral was done. This has been very helpfull from the PCP side. It shows we did the referral and that the hold up is from the speciality side.